This term is used to describe a concept, idea or joke that’s widely shared online. Typically, it’s an image with a text.

An algorithm is the set of values and formulas that were developed for computers to act a specific function. In social media, the most important algorithms are those that demonstrates what content use [..]

Analytics contains the technology of data gathering that shows what happened. The main goal of analysts’ work is to study and test this data, looking for any patterns. The most frequently used way of [..]

Application Programming Interface (API) allows one software application interact with another application.

The process of keeping and retaining company’s social media content. As more and more business communications occur on social networks, archiving becomes increasingly important. Companies can save con [..]

A specific image, picture or username that represents a person online. Avatar is mostly used on social media and within forums.

The average period that a person or a company use to reply to a customer’s messages while solving any issue.

Audience selector is a tool on Facebook that allows you to choose audience you want to share your content with.

Big data is a large set of unstructured data. It always hard to analyze it because the data sets are complex and massive.

Bitly is a free popular service that helps to shorten URLs that provides statistics for the links that users share. You can use Bitly to condense long URLs to make them easier for sharing on social me [..]