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h2hmovers.com
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Definitions (72)
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accessional services
Services include packing, disposal of junk, and loading and unloading bulky items such as piano or a hot tub.
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advanced charges
Charges for a third-party contractor, other than the mover. Those charges are for prep work in order for the mover to be able to lead the inventory items. If the moving company pays for those items, they will be added to the Bill of Lading.
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agent
A local moving company branch that provides agents in different areas of the country for the convenience of the customer. Those agents are are part of a bigger, nationwide company and work on their behalf.
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auxiliary services
If the truck carrying the inventory items is unable to park near the destinations location, a shuttle vehicle could be assigned to transport the items. A situation where a shuttle might be required would be, for example, if a road was too narrow or a bridge to the property cannot hold the weight of the truck. Charges for auxiliary services are per [..]
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bill of lading
The final contract and the receipt for the goods and/or services provided. It is important to review and understand the Bill of Lading before signing it. Keep it for your records and for tax purposes.
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booking agent
The agent who is responsible for obtaining the correct information about the move and scheduling it. Your booking agent is different from the dispatch person, who is in charge of monitoring your shipment.
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broker
Person similar to the booking agent but who does not work as an employee for the company that will transport your items. A broker does not assume possession of your items, the moving company does.
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bulky article
items that include, but are not limited to, pianos, hot tubs, boats, cars and snowmobiles. Those items have a separate “Bulky Article” charge as an addition to the regular items. In some instances, those charges are based on the weight of the item.
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carrier
The mover/driver transporting your household goods.
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carrier’s liability for loss or damage
The ramification and cost the mover takes for damaging your goods. Carrier’s Liability comes in variety of options, be sure to ask about each option. Carrier’s Liability is sometimes mistakenly referred to as “Insurance.”
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