Any ambiguity in contract wordings is construed against the drafter of those wordings.

The clause in a policy which sets out the circumstances in which the insurers will make claim payments.

Similar to a Loss Adjuster (see below) but may just do Motor Claims and is not necessarily independent and is not a member of the Institute of Loss Adjusters.

The value of the improvement in insured property when it has been repaired, or replaced after a loss.

A professional full-time independent agent or intermediary.

A document issued by an insurer which is used to certify that cover is in force.

The term used in motor insurance to indicate into which of the rating groups a policyholder will fall according to his claims record. Also referred to as no claim bonus (NCB) or no claim discount (NCD [..]

A form of insurance whereby more than one insurer carries the risk and where each is individually and proportionally liable to the insured for settlement of a claim.

An insurer who shares with others in co-insurance.

Policy issued by the leading insurer on behalf of all the insurers who share a risk by way of co-insurance.