A device that stores data for transporting from computer to computer. Examples include USB (thumb) drives, external hard drives, and memory cards from cameras or smartphones.

A community information access point that refers individuals to health and human services organizations.

Refers to computer skills of patrons or level of technology questions. This is often the highest of all levels.

Assistive technology (AT) includes assistive, adaptive, or rehabilitative technology used by individuals with disabilities in order to perform functions with technology that might otherwise be difficult or impossible.    

Questions or statements measured as "yes" or "no" under each indicator outlined in the Edge Benchmarks that provide additional detail on what activities need to be implemented in order to accomplish the indicator.

The speed at which data is transmitted or downloaded from the Internet, which can often be found in the library’s contract with its Internet service provider. This is usually measured in bits per second (bps) or megabits per second (Mbps).

Refers to computer skills of patrons or level of technology questions. This is often the lowest of all levels.

Benchmarks are goal statements. The Edge Assessment consists of 11 benchmarks, which represent aspirational resource and service standards to promote excellence in public access technology service delivery in libraries.

Additional working public computer equipment (which may include desktop or laptop computers, netbooks, or mobile devices) that function primarily as replacements to downed devices. The equipment is kept powered down, or "cold," until needed and are readily available to library staff.

An open exchange of ideas, information, and feedback among community members, often in the form of meetings, bulletin boards, or messages that are open to the public.