Although actually a variety of Ethiopian coffee, this is now usually used to describe a hot drink made using espresso, chocolate and textured milk, sometimes a good option instead of a pudding.  

The platform below the group heads (see below) that the cups sit on.  

A long black coffee made from a double espresso shot. It’s really important the hot water goes into the cup first then the espresso on top, this stops the crème being broken and the potential of burning the espresso shot.   

When used in the context "automatic espresso machine" this normally means a traditional espresso machine with controlled, programmable coffee dosing, i.e. a preset volume of coffee is delivered into the cup. Not to be confused with "Fully Automatic" (which normally refers to bean-to-cup machines) or "Sem [..]

A way of cleaning group heads by using a blanking plate/disc (see below) to force water under pressure back up through the group head filter plate.  

A blanking plate is a filter basket with no holes used in back flushing (see above). A blanking disc performs the same function, but is usually made of rubber and sits in the normal two- or three-cup filter basket.

An Italian term used to signify a coffee-making professional. A worthy career path!  

Another name for a blanking plate.  

The steam vessel at the heart of an espresso machine. Generally the larger the boiler the more power from the machine. Our MC 2’s espresso machines are built with multi-boilers and our X-Pro range have TCI controls (tempreture controlled induction)

The classic Italian espresso based drink, traditionally made with one third coffee, one third steamed and one part aerated milk (not micro foam). It’s a great drink as it allows the barista to go freestyle and create their own take on this without deviating too far from the basic recipe. Ask Zoe in our Framlingham Café about a delightful customer w [..]