Expert advice, training and hands-on support related to a complex or unfamiliar task. For example, QIOs provide hospitals with technical assistance for reporting data to the National Healthcare Safety [..]

Medical care that takes place after a patient is discharged from the hospital. Nursing home care and home health care are two examples.

An organization that has received funding under the Health Information Technology for Economic and Clinical Health Act (HITECH Act) to assist health care providers with the selection and implementatio [..]

Harm to a patient resulting from the use of a medication. (Use potential adverse drug event, or pADE, if harm was likely but did not occur.)

Programs and practices designed to prevent antibiotic overuse, which can cause dangerous bacteria to become resistant to treatment. The goal of antibiotic stewardship is to ensure that patients get th [..]

Programs and practices designed to prevent antibiotic overuse, which can cause dangerous bacteria to become resistant to treatment. The goal of antibiotic stewardship is to ensure that patients get th [..]

A person who has health insurance through the Medicare program. These generally are individuals age 65 and over, but also include those with end-stage renal disease or certain other disabilities.

Beneficiary and Family Centered Care (BFCC)-Quality Improvement Organizations manage all beneficiary complaints and quality of care reviews, EMTALA, and other types of case reviews. Two BFCC-QIOs, Liv [..]

Facilities and other channels through which health care is delivered, and with which a specific level of acuity is associated. These range from the most acute: hospitals and other inpatient settings, [..]

A patient’s move from one care setting to another, such as from a hospital to a nursing home, or from a rehabilitation facility to the patient’s home.