Activities or programs that are in keeping with the best available evidence regarding what is effective. Show answer C Chat service

Plans that use a multi-faceted approach to addressing the problem. For example, including interventions targeting biopsychosocial, social, and environmental factors. Show answer Confidentiality

A person who is using or has used a health service. Show answer Contagion

A facility or call center where people going through personal crises can obtain help or advice, either in person or over the phone. Show answer Crisis counseling

A phone number people can call to get immediate emergency crisis counseling. Show answer Crisis intervention

People in a community who have face-to-face contact with large numbers of community members as part of their usual routine; they may be trained to identify people at risk of suicide and refer them to treatment or supporting services as appropriate. Show answer H Health

Law enforcement officers, fire fighters, emergency medical technicians (EMTs), and outreach workers in community health programs. Show answer I Imminent risk

A strategy or approach that is intended to prevent an outcome or to alter the course of an existing condition (such as providing lithium for bipolar disorder or strengthening social support in a community). Show answer M Means

Techniques, policies, and procedures designed to reduce access or availability to means and methods of deliberate self-harm. Show answer Methods

A diagnosable illness characterized by alterations in thinking, mood, or behavior (or some combination thereof) associated with distress that significantly interferes with an individual's cognitive, emotional or social abilities; often used interchangeably with mental illness. Show answer Mental health