A third party who is rewarded for sending traffic or bookers to your site. Load them as an Agent and you can track their clicks / bookings; make them a free Marketplace account and they can access lot [..]

A third party who gets assigned to bookings in your system so that they can be paid Commission. Either because they made the booking themselves, or because they are an Affiliate who sent the customer [..]

A way of building other software that can talk to TourCMS, TourCMS has APIs for retrieving product information and making bookings

Stores the travel details for a group of Customers. Can be used for creating quotes which can then be converted to bookings if the customer decides to take them. A booking has three stages - Quotation [..]

Also known as the Online Booking Engine. If you decide to take web bookings this is the part of TourCMS that your customers see. Can be configured to match your existing website design, take online pa [..]

Each Booking in TourCMS is made against a particular Channel; it is a way of setting the language, currency and brand (amongst other settings) that the customer will experience.

A possible value for a Group, used to help categorise travel products. For example you may have a Group called "Activity" with possible Categories of Fishing, Cycling, Rafting etc.

See Product Filter

Amount or percentage paid to an Agent to reward them for making a booking. Travel Agent Commission tutorial

An individual who may feature on one or more Enquiries or Bookings in your system. You can add customers from an existing database if you have one, they do not need to have an actual booking in TourCM [..]