Access network: the part of a network than runs into or close to homes and businesses, extending out of a local exchange.

  Asymmetric Digital Subscriber Line: DSL is a technology that transforms an analogue telephone line into a high speed digital line. Incoming and outgoing data speeds are different with ADSL. See: Business Broadband.

  Asynchronous Transfer Mode: an international CCITT standard for high speed, packet-switched networks that operate at digital transmission speeds above 1.544 Mbps.

  Backhaul: the process of sending locally aggregated traffic gathered at a local level onto a backbone network.

  Business Exchange Line: another term for Business Phone Lines.

  Broadband comes from the words "broad bandwidth" and is used to describe a high-capacity, two-way link between an end user and access network. See: Business Broadband.

  Cable modem: a high speed modem allowing users to connect to a service provider through their local cable network to have an 'always on' connection to the Internet. See: Business Broadband.

  Class of Service: a term used to divide the source traffic from a user into a number of separate classes, each attracting its own quality of service indicators. 

  Customer Premise Equipment: communications equipment located at a customer’s premises.

  Carrier Pre-Select: a service that allow you to connect to our network and benefit from our competitive call rates, while retaining your existing numbers.