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Definitions (52)
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aqua aerobics
A series of exercises performed to music in a swimming pool.
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congestion
A crowded area that makes freedom of movement difficult.
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connexions
Connexions Direct (http://www.connexions-direct.com/) can offer you all the information and advice you need to make the decisions and choices in your life.
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conservation
Careful management and use of a resource, in order to protect and preserve it.
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costa del sol
The Costa del Sol is the area covering approximately 150 kilometres of southern Spain. It is one of Spain's most popular tourist destinations.
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customer records
These are written or computerised records of customers which give details such as where and when the customer used the service, how they paid, their address and contact details.
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customer service
This describes all the contact the business has with the customer, both face to face when selling a service, and indirectly when writing to the customer.
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demand
In economic terms, demand for a product or service indicates the amount of a product or service that customers are willing and able to buy at a specified price.
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diplomacy
Skill and tact in dealing with people.
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direct sales marketing
This method of promotion uses telephone or direct mail or advertising to reach potential customers. So that orders and queries come back directly to the business.
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