the list of names or passengers on a tour or other group travel program, submitted to a hotel/motel. The names are not alphabetized as on a flight manifest, but rather room-by-room indicating who is rooming with whom. Twin-bedded rooms, singles and triples are usually listed in separate categories.

DIT: a custom-made tour of a part of the USA planned exclusively for a client by a travel agent

a large, formal business that employs many people

an independent guide who comes aboard a motor coach to give an informed overview of the city or attraction to be toured

a pre-arranged, pre-paid travel program for a group usually including all components. Also see packaged tour.

see tour manager/director

A guided bus tour for a group of holidaymakers that follows a scheduled itinerary. Visitors purchase all arrangements from the Inbound Tour Operator prior to arrival in NZ.

a schedule of wholesale rates distributed in confidence to travel wholesalers and agents. Better known as a net rate.

an unescorted tour sold through agents to individuals. For one price, the client guaranteed air travel, hotel room, attraction admissions and (typically) a car rental.

expenses such as telephone charges that do not appear on a guest’s account at check out.