The process of removing a damaged piece of auto glass and replacing it with a good one.

The clinging or sticking together of two surfaces, especially dissimilar substances like glass and metal.  The state in which two surfaces are held together by forces that interface.

Any substance, inorganic or organic, natural or synthetic that is capable of bonding other substances together by surface attachment.  The bonding agent used to adhere replacement auto glass to your vehicle.

The Automotive Glass Replacement Safety Standards (AGRSS™ ) Council Inc, (AGRSS™ ) is a not-for-profit organization dedicated to the safe replacement of auto glass. AGRSS™ was founded and is supported by companies in the auto glass replacement industry that keep safe installation as their primary goal.

The American National Standard Institute, which is a private, non-profit organization that coordinates a voluntary consensus standardization system.

A conductor by which electromagnetic waves are sent out or received, consisting commonly of a wire or set of wires.

Vehicles equipped with an anti-theft device or with laminated tempered glass, which prevents breaking.

Glass that is specifically manufactured for use in an automobile. Auto glass is either a tempered glass, such as a door glass, or back glass; or a laminated glass, such as a windshield, both types of auto glass are used as safety devices in the automobile.

Roof support member immediately behind driver door glass.

Back glass (or back car window)