Meaning Customer Engagement Center
What does Customer Engagement Center mean? Here you find 2 meanings of the word Customer Engagement Center. You can also add a definition of Customer Engagement Center yourself

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Customer Engagement Center


A customer engagement center (CEC) refers to a logical set of technologies and business applications that are engineered to provide customer service and support, regardless of the interaction (or enga [..]
Source: gartner.com

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Customer Engagement Center


A customer engagement center (CEC) is a comprehensive system for multichannel customer service and support. This type of office and system assists businesses in making sure that customer interactions [..]
Source: techopedia.com




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