Contact Real Money Casino

Whether you have spotted something that needs correcting, want to suggest a casino we should review, or simply have a question about how our site works, this page explains the best way to reach us and what happens after you do.

How to Contact Our Team

Email is the most direct route to our editorial team. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected].

To help us get back to you quickly, a sentence or two describing your enquiry upfront makes a real difference — it means your message lands with the right person from the start rather than being passed around the team first.

What You Can Write to Us About

We hear from readers for all kinds of reasons. The most common ones are listed below, but no enquiry is too small if it genuinely relates to our content or the casinos we cover.

Accuracy and corrections — If something looks out of date, factually wrong or misleading, please flag it. We take editorial accuracy seriously and investigate every report. Bonus terms, payment conditions and licence details change frequently, so reader alerts genuinely help.
Content suggestions — If there is a topic, casino or payment method you would like us to cover and we have not addressed it yet, let us know. We shape future content partly on what our readers tell us they need.
General questions about our reviews — Not sure how we rank casinos, what our editorial rating reflects, or how we handle commercial relationships? Ask us directly and we will explain.
Partnership and business enquiries — If you represent a casino brand, an affiliate network or a responsible gambling organisation and want to discuss how we work together, introduce yourself and outline what you have in mind. We review all partnership approaches on their own merits.
Responsible gambling concerns — If you are worried about your own gambling habits or those of someone close to you, please mention this in your message and we will point you to the appropriate support services. In the US, the National Council on Problem Gambling helpline is available 24 hours a day at 1-800-522-4700, and you can also reach the Crisis Text Line by texting HOME to 741741.
Complaints about a listed casino — We do not mediate disputes between players and operators, but we do take reader reports seriously when assessing whether a site continues to meet our standards. Describe what happened and we will factor it into our ongoing monitoring.

What Happens After You Email Us

When your message arrives it goes into a shared inbox monitored by the editorial team. We do not use automated responses as a substitute for a genuine reply — you will hear from a person who has actually read what you sent.

Our standard response window is two working days. During particularly busy periods, such as when we are reviewing a large batch of new casinos, it may take a little longer. We will always follow up; if you have not heard back after five working days, it is worth checking your spam folder before resending.

About This Site and How We Work

Real Money Casino is an independent comparison site focused on online casinos available to players in the United States. Our editorial team — led by Hazel McKinley — researches and reviews casino sites against a consistent set of criteria: licensing and regulation, game range, banking options, bonus conditions, mobile experience, customer support and responsible gambling tools.

We earn commission when readers visit a casino through a link on this site. That commercial relationship does not determine how we rank or review a site — position in our listings reflects our editorial assessment, not what a casino pays us. We state this clearly because we believe readers deserve to know how comparison sites fund themselves.

Our reviews cover casinos that hold valid gaming licences in the jurisdictions where they operate and accept US players. All listed sites use HTTPS encryption to protect personal and financial data. We do not list casinos that we cannot verify as regulated, and we remove any site that a credible volume of reader reports suggests has fallen below the standards we expect.

A Note on Eligibility and Responsible Play

Online casino gambling in the United States is regulated at the state level. Legal, licensed real-money online casino play is currently available only in a small number of states. In states where it is available, players must generally be at least 21 years old and physically located within that state at the time of play — not merely resident there. Identity verification (KYC) is a standard requirement before withdrawals can be processed.

If you are unsure whether online casino gambling is legal where you are located, check with your state's gaming control board before depositing any money. We are not able to provide legal advice, but we can point you toward publicly available regulatory information if you ask.

Gambling should be enjoyable. If it stops being that, or starts affecting your finances, relationships or wellbeing, please reach out to a support service. The National Problem Gambling Helpline (1-800-522-4700) operates around the clock and is free and confidential.

Our Editorial Standards

Every review on this site is the work of a named author and is checked against our fact-verification process before publication. We note the date each page was last reviewed so you can judge how current the information is. Bonus offers, payment terms and game libraries change — if you spot something that no longer matches what a casino is actually offering, telling us is the fastest way to get it corrected.

We do not accept payment to write positive reviews, and we do not suppress negative findings about casinos that advertise with us. If a limitation is significant enough to affect a reader's decision, it goes into the review.

Thank you for reading. We look forward to hearing from you.