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post-purchase evaluationthe stage after a product or service has been purchased and used in which the consumer reflects on whether the product met expectations, exceeded them or was disappointing. Post-testing
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post-purchase evaluationThis is the feedback from the consumer after a purchase of goods and services. The consumer declares if he/she is satisfied or dissatisfied
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post-purchase evaluationThe evaluation of a product or service after consumption. This may involve remorse as well as the feeling of satisfaction or dissatisfaction.
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