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Definitions (39)
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agreed value
With our comprehensive policies you can choose whether to insure your car for an Agreed Value or the Market Value. The Agreed Value is the amount we agree to insure your vehicle for during each term of insurance and the Market Value is the cost to replace the car with one of the same at the time of claim.
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anti-theft device
A safety feature fitted to your car to prevent theft, such as alarms, immobilisers, keyless entry systems or motion detectors. Adding an anti-theft device may lower your premiums for our comprehensive insurance policies.
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car
The car specified in this policy including the manufacturers standard accessories forming part of the car and any other accessories or modifications that we have agreed to cover.
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certificate of insurance
A document outlining the contract of insurance between you and your insurer, and identifying the policy number, commencement date, cover end date, insured vehicle, named drivers and schedule of benefits, including benefit limits.
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claim
A request to receive a benefit under the terms of your insurance policy. You will need to notify us of the event which gives rise to your claim and supply supporting evidence such as repair quotations and police reports.
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claim repairs
Repairs made to your vehicle which are covered by your insurance claim. Depending on the type of insurance we may organise the repairs for you or provide you with a list of authorised repairers. We guarantee the quality of authorised repairs for as long as you have the vehicle.
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commencement date
The date when your cover first starts, as shown on your policy document.
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comprehensive car insurance
Full-featured insurance that gives you protection for any damage to your car if you have an accident, as well as for the cost of any damage your car does to other people's property. Our comprehensive policies also protect you against fire or the theft of your vehicle.
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cooling off period
The period of time from when you buy your policy during which you can cancel your policy and receive a full refund of any premiums you have paid. All of our car insurance policies have a 21 day cooling off period.
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cover
The insurance cover applying to your vehicle as shown on your policy document.
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