the identification used by a computer or digital system that provides information or services to a communications network.

What is the Electronic Office?

Electronic Office Digital Certificates and Signature Systems

Electronic Procedures

an administrative document produced by a properly programmed information system, without the need for the intervention of an individual person in all distinct cases. It includes the production of procedural documents, procedural resolutions and simple communications documents.

the ability to access the website and its contents by all persons, regardless of their disabilities (physical, intellectual or technical), or from disabilities that derive from the context of use (technological or environmental). This quality is related to usability.

a system that provides secure storage for all records and files related to each case, managing the life cycle of each record, from its creation and registration to the creation of the final file (storage and custody). In addition to storage, it also allows the recovery and consultation of the records pertaining to each administrative procedure, by [..]

verification by digital means of the identity of a person or entity and of the administrative staff of the Generalitat, of the content of the desires expressed in their mutual interactions with respect to the administration of the Generalitat of Catalonia and of the content, the integrity and the authorship of the documents.

a property or characteristic consistent in the fact that an entity is what it declares itself to be or that it guarantees the source of its information.

an electronic (digital) document signed by a certification body that allows secure signing by electronic means, as it guarantees the identity of the owner of the certificate to third parties in an electronic transaction. The digital certificate may be saved on different formats or devices (a file, a memory stick or a card).