Software that allows you to read information and navigate on the Internet: The most important ones are Internet Explorer and Netscape.

  A Web site address that belongs exclusively to you and takes people straight to your Web site, wherever it is stored on the Internet.

  When you transfer information from the Internet to your computer.

  While there are many definitions for e-commerce, for me it's simply selling goods and services via the Internet.

  Electronic messages that are sent over the Internet, similar to letters.

  A process in which information is scrambled so no unauthorized person can read it.

  File Transfer Protocol - simply a method in which you can upload and download information to and from the Internet. Good shop building software takes care of this for you. But specialized programs can often do a better job.

  The name of a style of text.

  The name of the programming language used to create web pages. Shop building software will take care of this - so there is no need to know it.

  A worldwide network of computers.